Privacy Policy

We collect information you provide directly to us when you create an account, place an order, sign up for our newsletter, or contact customer support. This may include your name, email address, phone number, delivery address, and payment details.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages viewed, and the dates and times of your visits, through cookies and similar technologies.

We use your information to process and deliver your orders, communicate with you about your purchases, provide customer support, send order status updates, and notify you about products, promotions, and offers (only if you have opted in).

Your data also helps us improve our website, personalize your shopping experience, prevent fraud, and comply with our legal obligations.

To fulfil your orders, we share your name, phone number, and delivery address with our delivery partners. We store your order history and delivery preferences so you can track orders and re-order easily. Your saved delivery area (Inside Dhaka or Outside Dhaka) and delivery charge are saved with each order.

We do not sell your personal information. We only share your data with trusted third parties who help us operate our business — such as payment processors, delivery partners, and email service providers — and only to the extent necessary to provide our services to you.

We may also disclose information when required by law or to protect our rights, property, or safety.

You can create an account or sign in using Google. When you do, we request only the basic sign-in scopes (your Google profile and email address). We never request access to your Gmail, Google Drive, contacts, calendar, or any other Google service.

From your Google account we receive and store: your email address, your name, your profile picture URL, a unique Google account identifier, and whether your email is verified. Your name and profile picture are saved to your K Basket BD profile so we can personalise your account page, and you can edit or clear them at any time from My Account.

We never receive or store your Google password. Google's own privacy policy applies to the data they hold. You can revoke K Basket BD's access at any time from your Google Account security settings; you can also continue using the site with an email and password instead.

For each account we also record the sign-in method used (Google or email/password), the sign-up date, and the last sign-in time, so we can support and secure your account.

We use cookies and similar technologies to keep you signed in, remember items in your cart, understand how you use our website, and measure the performance of our marketing campaigns. You can control cookies through your browser settings, but disabling them may affect some features of the site.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You have the right to access, update, or delete the personal information we hold about you. You can manage your account details from the My Account page, unsubscribe from marketing emails at any time, or contact us to request data deletion.

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the 'last updated' date. Your continued use of the website after changes take effect means you accept the revised policy.

If you have any questions about this Privacy Policy, please contact us:

Email: kbasketbd@gmail.com

Phone: 01309264552

Address: Dhaka, Bangladesh